Shipping policy
Shipping Policy
Introduction
Our store aims to deliver products to our customers quickly and reliably. Please review the following shipping policy.
1. Shipping Method and Service
Our store primarily uses the following shipping company:
Maruwa Transport Co., Ltd.
2. Shipping Fee
The shipping fee is as follows:
The shipping fee is included in the product price.
3. Shipping Period and Delivery Days
Days until Shipment: Orders placed before 6:00 AM will be shipped on the same day. Orders placed after 6:00 AM will be shipped on the next business day. We do not perform shipping operations from January 1st to 3rd or on other specified event days.
Estimated Delivery Time: After shipment is completed, delivery will be made between 11:00 AM and 8:00 PM on the same day.
Delivery Delays: Please note that delivery may be delayed due to bad weather, traffic conditions, disasters, or unforeseen circumstances.
4. Shipping Cut-off Time
Orders placed before 6:00 AM will be shipped on the same day. Orders placed after 6:00 AM will be shipped on the next business day.
5. Specified Date and Time
Delivery will be made to the hotel front desk between 11:00 AM and 8:00 PM on the shipping date. It is not possible to specify the exact time of deliver.