Privacy policy
Privacy Policy
Introduction
Maruwa Transport Co., Ltd. (The Company) establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of customers' personal information in the online store "Ginza Karen Shinsaibashi Store Online Store" (hereinafter referred to as "this Service") operated by the Company.
1. Acquired Personal Information and Acquisition Methods
This Service may acquire the following personal information when customers use the service for product purchases, inquiries, membership registration, etc.
•Name, address, phone number, email address
•Payment information such as credit card information and bank account information
•Shipping address information (name, address, phone number)
•Usage history of this Service (purchase history, browsing history, etc.)
•Information regarding Cookie data, access logs, and other behavioral history
This information may be provided directly by the customer or automatically acquired when the customer uses this Service.
2. Purpose of Use of Personal Information
The Company will use the acquired personal information for the following purposes:
For the provision and operation of this Service
•For shipping products, settling payments, and related after-sales service.
•For confirming, changing, or canceling order details, and responding to inquiries.
•For providing membership registration and login functions.
For the improvement of this Service and the development of new services
•For analyzing the usage status of this Service and utilizing it for service improvement and new product development.
•For providing information and distributing advertisements tailored to the customer's interests and concerns.
For contacting customers
•For providing information on new products, campaigns, and sales (via email newsletters, direct mail, etc.).
•For contacting customers regarding the operation of this Service, such as important notices and maintenance information.
•For requesting cooperation in surveys, monitor recruitment, and event hosting.
For the prevention and response to fraudulent activities
•For detecting and preventing fraudulent activities such as fraudulent orders, prank orders, and impersonation.
•For responding to requests from the police, courts, and other related organizations.
Other purposes incidental to the above purposes of use.
3. Management and Protection of Personal Information
The Company will keep customers' personal information accurate and up-to-date, and will take the following security control measures under a strict management system to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.
•Organizational Security Control Measures: Appointment of a responsible person, education for employees, etc.
•Personnel Security Control Measures: Conclusion of non-disclosure agreements with employees, regular training, etc.
•Physical Security Control Measures: Access control, measures to prevent theft of equipment and electronic media, etc.
•Technical Security Control Measures: Access restrictions, unauthorized access countermeasures, virus countermeasures, implementation of encrypted communication (SSL/TLS), etc.
4. Provision of Personal Information to Third Parties
The Company will not provide personal information to a third party without the customer's consent, except in the following cases:
•When required by law.
•When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent.
•When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the customer's consent.
•When it is necessary to cooperate with a national agency, a local public body, or a person entrusted by them in executing the affairs prescribed by law, and obtaining the customer's consent may impede the execution of the said affairs.
•When personal information is provided in connection with the succession of business due to merger or other reasons.
5. Entrustment of Personal Information Handling
The Company may entrust all or part of the handling of personal information to external business operators (delivery companies, payment agents, system development companies, etc.) to the extent necessary to achieve the purpose of use. In this case, the Company will thoroughly examine the qualifications of the entrusted party and conduct necessary and appropriate supervision over the entrusted party to ensure the safe management of personal information.
6. Joint Use
The Company may jointly use customers' personal information with specific parties. In such cases, the Company will notify or publicly announce to the customer in advance the items of personal information to be jointly used, the scope of the parties who jointly use the information, the purpose of use by the parties, and the name of the person responsible for the management of the said personal information.
7. Disclosure, Correction, Suspension of Use, etc., of Personal Information
Customers may request the disclosure, correction, addition, deletion, suspension of use, or erasure (hereinafter referred to as "Disclosure, etc.") of their personal information held by the Company. If you wish to request Disclosure, etc., please contact the inquiry desk below. Upon confirming that the request is made by the customer themselves, the Company will respond appropriately in accordance with the law. However, this shall not apply if the Company is not obligated to disclose, etc., under the Personal Information Protection Law or other laws and regulations.
8. Use of Cookies and Other Technologies
This Service uses Cookies and other similar technologies for the purpose of improving customer convenience, improving this Service, and distributing advertisements. The information acquired by Cookies does not identify a specific individual. Customers can refuse the use of Cookies by changing their browser settings, but in that case, some functions of this Service may become unavailable.
9. Changes to the Privacy Policy
The Company may review and revise this Policy as appropriate in response to amendments to laws and regulations, changes in social conditions, technological advancements, etc. The revised Policy shall take effect from the time it is posted on this Service. Customers will be notified of the revised Policy through an announcement on this Service.
10. Contact Information
For inquiries regarding this Policy or requests for Disclosure, etc., of personal information, please contact the following:
Maruwa Transport Co., Ltd. Personal Information Protection Manager
Email Address: maruwa-online@maruwaunyu.co.jp
Phone Number: 06-6105-0000